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I received an email this morning from a company I have talked to on a couple of occasions about how we might be able to work together. After writing my response I thought it prudent to post the exchange for others.
Subject: SEO Pricing Adam, Hope everything’s going well, how is your new consulting business going? I have several clients interested in SEO and I have traditionally just managed them with another firm in Ohio, but I wanted to see what your prices would be to manage some SEO. I think I could bring you a couple of accounts, they would be very strict on seeing results, and they would probably want to optimize for 10 keywords. Do you do this? If so, what’s your pricing? Thanks, (Removed) -------------------------------------------- My Response Subject: Re: SEO Pricing I traditionally don’t work that way. People who want to see results on 10 keywords don’t tend to understand online marketing. Additionally, they view SEO as a single marketing channel that you throw money at for results rather than realizing that search rankings are just one part of what should be a multi-channel strategy that focuses on listening to customers, building relationships and doing everything in their power to bring value to their marketplace wherever and whenever it wants it. I try not to focus solely on rankings. I help improve companies and marketing campaigns. The rankings tend to follow when those other things are taken care of. That being said, I am more than willing to talk to anyone you think could benefit form a conversation with me. Just know not to expect anything like “30 pages a month of optimized copy and keywords, with monthly search engine submissions. Top 10 ranking positions GUARANTEED!”. Adam Schultz -------------------------------------------- This is less about this person not getting what online marketing in today’s online marketplace looks like and more a comment about what SEO was and what it should be. Should I have handled my response differently? What would you have done? | |||||||
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October 2007 Nice response, and I agree completely with the direction you took.
The only thing I might have done different would be to put a more positive spin on the response. Most everything you wrote talked about what not to do or what you would not do. From a sales perspective, you might have added a bit of the ole', "This is what I would do..." to move the conversation forward and educate the potential client or referring partner on what to actually expect. Also, this is not so much about SEO pricing as it is setting client expectations, one of the hardest parts of this nutty business we are in. Reply
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October 2007 Speaking of client expectations. At what point do we stop calling it SEO. Really, we are online marketers. We do marketing just like the off-line people, we just do it online.
At the end of the day, PPC is not that different from Direct Mail. It's just direct response marketing. Is it bad for client expectations for us to continue to call it SEO? Reply
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October 2007 Thanks for posting that Adam. I think you handled that as well as any well versed SEO should have. Optimizing a site for someone for 10 keywords is pretty much beyond the point. Its all about the holistic approach and adding value to the site in whatever way possible. Like you said, increased rankings are just something that comes along with the package.
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