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Mobile marketing 101: Geographic targeting, bluespamming

by MattDickman Founding Gooru(October 2007) (rank 19th)
 
 

Previously I wrote about smart-targeting based on geography and technologies like GPS and SMS. Customers, in that case, would have signed up, confirmed their opt-in and set their preferences for receiving messages.

The other form of geographic targeting is also proximity based (where you only get messages when you're in a physical range of the transceiver), but it's not specifically targeted to your device and you probably didn't ask for it. This is happening now where stores are using Bluetooth technology to push their messages to anyone who walks past. The term is 'bluespamming' or 'bluecasting'. (See attached graphic.)

For marketers, this is tempting because of its simplicity (set up a bluetooth server that constantly sends out your message to anyone who walks by), but it's as unethical as email spamming in the lack of user permission. The technology isn't the problem, it is the usage in this case. If marketers leveraged the smart-targeting example and asked permission this could be very successful and probably more cost effective to set up and manage.

Bluetooth has limited range, but for shops with a lot of pedestrian traffic nearby this could be a great model. This is sure to start popping up in the US now that Bluetooth is becoming standard issue on most phones, but it doesn't seem like a viable long-term solution to mobile marketing.

 
 

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Related keywords: bluespam, bluetooth, bluscasting, marketing, mobile, push

 
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Re: Mobile marketing 101: Geographic targeting, bluespamming

rene-lemerle
Vote:

November 2007

thanks for the heads up matt. We haven't really seen this sort of thing down under "yet".

It's such a typical tale - take a potentially great marketing idea, and bunch of promoters abuse it, and it's rendered almost useless...pity. It would be interesting to see if they can set-up some sort of opt-in functionality.

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Re: Mobile marketing 101: Geographic targeting, bluespamming

danlondon
5.00 (Excellent) Vote: WOW! WOW! WOW! WOW! WOW!

October 2007

That is really interesting. It is kind of like the guy who stands on the corner with a sign or the sketchy dude who stands in front of the strip club in NYC handing out flyers...but for the digital age.
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Re: Mobile marketing 101: Geographic targeting, bluespamming

MattDickman
5.00 (Excellent) Vote: WOW! WOW! WOW! WOW! WOW!

October 2007

Dan -- That's exactly what it is, but this sketchy guy reaches into your pocket and puts the flyer there. If you have bluetooth discovery turned on, you have no choice to receive the message. People say that it's opt-in, but it is most certainly not. Users are hit with a message asking to receive the message. That's not permission. Permission is in the initial contact.

Keep an eye on this. I've already had it happen to me in NYC and it's spreading much more quickly in the UK.
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Re: Mobile marketing 101: Geographic targeting, bluespamming

danlondon
4.00 (Good) Vote: Interesting Interesting Interesting Interesting Interesting

October 2007

really interesting. great post!
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