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You have visitors on your website. How many do register for white paper download or really leave cantact details ? 2-3% ?

Spying on your website visitors not for web analytics, but for Lead Generation:

• Get company names
• Get search words
• Get pages visited (chronological, most visited and longest visited)

All this data by visitor and aggregated by company.

This will get your sales a clear picture who to call or to email.

You need contacts with these companies ? Use the included Internet Data Mining for getting names and more.

You need company information to send the best fitting message combined with the knowledge of pages visited and search terms used ?

You need to track your efforts and actions ? in a CRM ?

You need to view the company reaction on you messages and communications ?

Maybe you should look into http://www.leadsexplorer.com/en/le/t/BusinessProposition.html LEADSExplorer for discovering website visitors and tracking with CRM included.

Just spy on them - you need sales.