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I admit that I don't completely understand the rationale of obscure viral marketing campaigns. Case in point: You Got Elfed. I recently wrote an article about the disconnect of OfficeMax's elfyourself.com campaign. The dancing elves -- while admittedly highly amusing -- have nothing to do with OfficeMax, office products, the office, etc. In fact, I guessed that while many people would enjoy creating the emails, they wouldn't associate this campaign with OfficeMax. So where is the value to OfficeMax? There are two reasons I think OfficeMax went with this campaign. Either a) they are thinking very, very long term about brand awareness and positioning, or, b) they realize the potential power of social media campaigns and wanted to play in this arena. Hopefully, it is a combination of both. This is the second year for the Elf Yourself viral campaign, and they have added Scrooge Yourself to the 2007 holiday season. OfficeMax's svp of marketing, Bob Thacker, said "[the Elf Yourself campaign] gives OfficeMax a heart and a personality." Presumably, sometime down the road, people will start thinking OfficeMax (no, they are not Office Depot) when deciding where to buy a stapler. After I posted this viral marketing article on my blog over a week ago, I started getting more traffic to my site than I have since Iits inception, mostly by way of search. As I looked at the site stats, I marveled over the keywords that were bringing people to this article. I decided to whip together a spreadsheet and do some very crude analysis of the effectiveness of this strategy. In the 10 days or so since the article was published, 48% of keyword traffic was simply combinations of "elf yourself," "elfed," "dancing elves," etc. No mention of a company. If you strip away those visitors, we are left with those people who specified a company name along with "elf," "elf yourself," etc. The results:
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December 2007 I've had the elf thing forwarded to me so many times now i shall scream (Loses its cutesy novelty factor after 2-3 views)
No-one that sent it to me said "Hey check out this cool thing from Officemax.com" -it was more like "Umm - yeah - this is cool i got it forwarded to me" In terms of generating buzz, it succeeded bigtime -as far as generating buzz for office max -i'd say it kinda fell flat. I cant see the connection between dancing elves and office supplies myself. Now the staples "Easy Button" - i relate that one. ![]() Reply
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December 2007 What do I think? 2. HOWEVER, you are writing about it and the is good for officemax. Maybe that was their thinking? Either they are very dumb or geniuses Reply
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December 2007 I completely agree with Al. They knew that this would go viral (I get about two to three emails a day!), and they're either hoping that people will click on the tiny Office Max logo on the bottom right of the screen, or they're hoping that marketers will write about this campaign, which will garner more buzz.
Either way, it's working for them. Reply
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December 2007 I think this train of thought is interesting,and not one I had thought about. If the buzz is generated through marketers, does this mean it gets to the mass consumer? Or is it just more stuff for marketers to discuss?
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December 2007 i agree.
how much just becomes marketers throwing links back and forth and how much hits the inteneded target market. Reply
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December 2007 Between the article and these comments, officemax was mentioned at least 10 times. Now multiply that by all the marketers, and others (when I search "elf yourself" with quotes in google - over 66,000 results come up) writing about it and the cost of making that program (which I doubt was very much) and I think it was worth it.
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