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Colleges Fail on Social Media

by MarcHausman Pupil(October 2008) (rank 120th)
 
 
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Are the journalism and communications programs at US colleges preparing students for a business environment shaped by social media and Web 2.0 technologies?

That is the question I pondered as I walked across American University’s campus last week. On the invitation of former Forbes senior writer Matt Swibel (http://www.linkedin.com/pub/0/61/500), I had just spoken to a class of about 40 sophomore and junior communications majors. The experience had me worried.

The source of my concern was not the quality of students in the class. Far from it. By and large they were an outstanding group. Smart, energetic, inquisitive and focused on how to best prepare to competitively enter the workforce.

Rather, it was the students shocking lack of knowledge of social media. Perhaps I had unrealistic expectations as I was under the impression that the generation now making their way through higher education were raised on IM, blogs, virtual worlds and online communities.

With the exception of an intimate knowledge of the features and functionality of Facebook, this group came up short on even the basic tools of social media.

-Who in the class writes a blog? No one raised their hand.

-Who in the group reads blogs on a regular basis? All quiet.

-OK…how about social networks other than Facebook? Does anyone in this group have a LinkedIn profile? Blank stares.

-Has anyone heard of Twitter or Plurk or Pownce? Those are Disney characters, right?

I spent the better part of the next 90 minutes walking the class through blog publishing platforms like WordPress and Blogger. We explored LinkedIn and its group functionality. We looked at Twitter and talked about the business applications of micro-blogging.

Woven into the discussion were examples of social media programs Strategic Communications Group (Strategic) currently has in place and their related writing requirements (http://attheroundtable.com/blog_post_view.aspx?BlogPostID=7af347d3cb514770b38a01e9aa47bcc0).

All in all, my guest slot at American University was fulfilling. I have a passion for social media and enjoy speaking on the topic. The students were engage and (I hope) came away with a better understanding of the skills they need to develop prior to entering the work force.

However, my unease about their lack of social media engagement lingers. Are college journalism and communications programs building this into their curriculum? If not, we sure are doing this generation a disservice.

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Marc Hausman is president/CEO of Strategic Communications Group (Strategic), a public relations consultancy based in Silver Spring, Maryland. Read more at http://www.strategicguy.blogspot.com.

 
 

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