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21 Nov This post is from from my other blog here It might seem counter-intuitive, but if you want to build a stellar reputation for your business, you should embrace negative reviews. Sure, the more positive reviews you have for your business, the better it looks, but there are some benefits to having some negative ones too. Andrew Goodman, guest writing for HomeStars, hits the nail [...] Pilgrim Partners: Want to Reach 7500+ Marketers? - you can put your company here AND on the Marketing Pilgrim website.
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5.00 (Excellent) Vote:
November 22nd It's one of the biggest challenges for most businesses - understanding how to address negative reviews. The key mindshift needed is, "negative reviews are chances for valuable online conversations".
Business owners need to put down their defenses and embrace negative reviews as a valuable way to engage the internet community and get valuable feedback, increase brand awareness and address potential concerns.  Reply
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