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28 Apr This post is from from my other blog here
Vinjamuri spends time with the people behind such successful brands as Columbia Sportswear (Gert Boyle), cragigslist (Craig Newmark), J. Peterman (John Peterman), Clif Bar (Gary Erickson), Baby Einstein (Julie Aigner-Clark), Burt’s Bees (Roxanne Quimby), and The Art of Shaving (Myrian Zaoui and Eric Malka). Some of our best-known brands were born after what may seem like little more than luck, but after getting to know these people through Vinjamuri’s observant prose, we can begin to think the way they did when they experienced their business epiphany, and hopefully distill their wisdom into a strategy that can be used in developing our own brands. Vinjamuri befriends each of his subjects, spending weekends at their home and shadowing them on the job. We get a sense of their business acumen as well as their mistakes and how they learned from them and used them to become stronger. One chapter focuses on John Peterman, the founder of the J. Peterman Company. He built his mail-order business into $70 million in sales and reinvented the catalog as we know it, with a catalog wasn’t called a “catalog” at all. Peterman referred to it as an Owner’s Manual, and it was sized differently than other catalogs of the day. These are just two of the “rules of marketing” that Peterman intentionally broke. Rather than the usual product specs, the Owner’s Manual described the items in romantic and exotic settings, almost as characters in their own short stories. This approach resonated with the people who actually owned the items, and was an attractive source of novelty to people who discovered the catalog through word of mouth or Peterman’s direct mailings, which only served to increase their popularity. Peterman and his small but cultishly popular catalog business was forced into the mainstream by the buffoonish caricature of him as Elaine’s boss on the TV show ‘Seinfeld’ starting in 1995. While most business owners can only dream of getting that kind of publicity, ironically it damaged him in a fundamental way. In 1999, Peterman went bankrupt at a time when millions of people heard his name each week during prime time television. Through conversations with Peterman, Vinjamuri helps us understand that this happened for the very reason that his company did not follow the “traditional” model of what a business was supposed to do and how it was supposed to grow. We also come to understand how Peterman was able to quietly restore his lost cachet and rebuild the empire he lost What we come to realize is that the people behind the brands were ordinary people just like us, who didn’t follow the rules. For the most part, they had no formal business training so they didn’t know what they were “supposed” to do to market their fledgling companies. They weren’t following the advise of marketing ...
08 Apr I have been traveling and not logging in to Gooruze very much lately. I just got the news that I won the beanbag. Thanks Gooruze!
03 Apr This post is from from my other blog here
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