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OKOKOKOKOK 3.86 Interesting from 3 votes
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Is direct mail making a comeback?

by jackie-shervington Exec(December 2007) (rank 6th)

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An interesting comparison of old and new and consumer preferences.

 

I'd love to know what those who practice mobile marketing think of the claim...

"according to the CCB study, only one in 100 people likes to be contacted at all via mobile or SMS messaging."

I personally find SMS advertising annoying but thought that was just me getting old.

 

 But what I did read which has an irony in a world of email overload ....  The comeback of direct mail...apparently the number of people opening and reading their direct mail has increased for the third year running.

"Some 87 per cent of respondents said they did so, with very similar results appearing across all age bands and income groups. This breaks down to 48 per cent who open mail from any company and 39 per cent who only open mail from a company with which they already have a relationship - an increase of just over 3 per cent in each category - and 7 per cent more than in 2006;14 per cent more than in 2005."

 
 
 

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Re: Is direct mail making a comeback?

Feydakin
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December 2007

I'm not surprised at all.. We never stopped direct mail marketing.. We just adapted the way we did it and went to a more targeted method of choosing who we mail to rather than a bulk blast to everyone in our custom database.
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Re: Is direct mail making a comeback?

Malcolm-Auld
Vote:

December 2007

Jackie, direct mail never went away and has continued to increase in volume in Australia over the last few years. Many advertisers who migrated to e-mail for their cost benefit rather than their customers benefit, are no returning to mail, as e-mail is not always the best solution.

Nearly every marketer who uses catalogues will tell you about 90% of their customers have the catalogue on their lap when they order online, just like they did when they ordered online with voice (the telephone). Very little has changed in their world except the order form - which is the alternative that the web provides.

I'm working with a youth client now who is demanding we use personal mail (not e-mail or sms) to their youth market (high school kids) because these kids love receiving personalised mail, as they don't have much experience with it and it stands out in their lives.

It's really only the digital zealots, who in many cases don't understand marketing, that think "traditional" forms of personal communication are losing to the digital media.

Radio didn't kill newspapers, TV didn;t kill radio, video didn't kill TV and e-mail didn't kill direct mail - but e-mail works extremely well when integrated with mail.

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Re: Is direct mail making a comeback?

JSondy
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December 2007

This is an encouraging tidbit of news.  As a designer who loves creating the more tactile pieces; direct mail give us more options.  However, I've also been reading articles with statistics that ad spending in 2008 will shift dramatically to internet & mobile.  It does provide companies with many options and budget considerations when developing their marketing strategies and delivery vehicles.
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