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Al-Scillitani

Can someone please explain to me why the Adwords system shuts down every other week for "routine maintenance?"

Google writes: AdWords system maintenance typically occurs on the second Saturday of each month from 10am to 2pm PST.

WHY???? 

1. why would you ever need to shut down a paid system like that and prevent customers from accessing their accounts. There has to be another way of doing it? Come on, you're Google! You can do it!!!

2. why in the middle of the day??  Why not at 10pm to 2am PST???

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Answers

 
 

Re: Why? Adwords System Maintenance

Al-Scillitani
5.00 (Excellent) Vote: WOW! WOW! WOW! WOW! WOW!

October 2007

Well here it is. There answer to why the maintenance takes place and why it is completed at 10am.

Hello Al,

Thank you for your email about our AdWords system maintenance schedule.
While I apologize for any inconvenience these maintenance periods may
cause, it is currently necessary to perform it during these times in order
to ensure timely access to new AdWords features and performance
enhancements. I will, however, be sure to pass your feedback on to our
engineering teams, as we are always looking for ways to improve our
services.

We do our best to inform our advertisers of our maintenance schedule in
advance, so that they have time to plan accordingly and make any necessary
adjustments before such downtimes occur. Thank you for your understanding.

Sincerely,

The Google AdWords Team

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Re: Why? Adwords System Maintenance

danlondon
5.00 (Excellent) Vote: WOW! WOW! WOW! WOW! WOW!

October 2007

Well? What did they do? Any UI changes?

I do know the report downloads have been changed.
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Re: Why? Adwords System Maintenance

danlondon
5.00 (Excellent) Vote: WOW! WOW! WOW! WOW! WOW!

October 2007

i agree.

I do wonder why they can't just take the overall system access data, find the least accessed times and just do the "maintenance" then.

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Re: Why? Adwords System Maintenance

Al-Scillitani
5.00 (Excellent) Vote: WOW! WOW! WOW! WOW! WOW!

October 2007

I just emailed them.  Let's see what they say :)
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Re: Why? Adwords System Maintenance

danlondon
5.00 (Excellent) Vote: WOW! WOW! WOW! WOW! WOW!

October 2007

Why don't they tell us what they are doing...instead of just changing the UI randomly without saying anything.

maybe they will send you some more Advil.
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Re: Why? Adwords System Maintenance

wrtrgrl
Vote:

October 2007

I think they should give Al a badge and make him Sheriff of Adwordsville. He's always policing the streets and keeping crime at bay.
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