http://www.gooruze.com/members/michael-daehn/blog/ Michael-Daehn's Gooruze Blog Copyright 2010 Gooruze en-uk Michael-Daehn Have you ever walked through a fairground or down a boadwalk. All of a sudden you see a huge crowd of people. Do you check it out? Even if you don't stop, it gets your attention and you have to see what's going on. Have you ever gone to a restaurant on a Friday night at dinner time and the place ...
Have you ever gone to a restaurant on a Friday night at dinner time and the place is empty? It kind of gets you wondering if there is something wrong. Having a crowd is a great way to get more people interested in what you are doing.

Is there a crowd gathered and clamoring for what you do? What could you do to get a crowd started and the momentum moving forward?]]> http://www.gooruze.com/members/michael-daehn/blog/127783/ http://www.gooruze.com/members/michael-daehn/blog/127783/ Sat, 02 Aug 2008 09:15:00 -0700 Michael-Daehn Have you ever walked through a fairground or down a boadwalk. All of a sudden you see a huge crowd of people. Do you check it out? Even if you don't stop, it gets your attention and you have to see what's going on. Have you ever gone to a restaurant on a Friday night at dinner time and the place ...
Have you ever gone to a restaurant on a Friday night at dinner time and the place is empty? It kind of gets you wondering if there is something wrong. Having a crowd is a great way to get more people interested in what you are doing.

Is there a crowd gathered and clamoring for what you do? What could you do to get a crowd started and the momentum moving forward?]]> http://www.gooruze.com/members/michael-daehn/blog/122279/ http://www.gooruze.com/members/michael-daehn/blog/122279/ Sat, 02 Aug 2008 09:15:00 -0700 Michael-Daehn Have you ever walked through a fairground or down a boadwalk. All of a sudden you see a huge crowd of people. Do you check it out? Even if you don't stop, it gets your attention and you have to see what's going on. Have you ever gone to a restaurant on a Friday night at dinner time and the place ...
Have you ever gone to a restaurant on a Friday night at dinner time and the place is empty? It kind of gets you wondering if there is something wrong. Having a crowd is a great way to get more people interested in what you are doing.

Is there a crowd gathered and clamoring for what you do? What could you do to get a crowd started and the momentum moving forward?]]> http://www.gooruze.com/members/michael-daehn/blog/127118/ http://www.gooruze.com/members/michael-daehn/blog/127118/ Sat, 02 Aug 2008 09:15:00 -0700 Michael-Daehn Have you ever walked through a fairground or down a boadwalk. All of a sudden you see a huge crowd of people. Do you check it out? Even if you don't stop, it gets your attention and you have to see what's going on. Have you ever gone to a restaurant on a Friday night at dinner time and the place ...
Have you ever gone to a restaurant on a Friday night at dinner time and the place is empty? It kind of gets you wondering if there is something wrong. Having a crowd is a great way to get more people interested in what you are doing.

Is there a crowd gathered and clamoring for what you do? What could you do to get a crowd started and the momentum moving forward?]]> http://www.gooruze.com/members/michael-daehn/blog/125642/ http://www.gooruze.com/members/michael-daehn/blog/125642/ Sat, 02 Aug 2008 09:15:00 -0700 Michael-Daehn We all make mistakes, and when you are dealing with customers they are an opportunity to make a good impression. If you show you are willing to take responsibility and solve problems your customers are more likely to trust you. I was at a restaurant last night and the kitchen made a mistake on my order. The waitress apologized and got ...
I was at a restaurant last night and the kitchen made a mistake on my order. The waitress apologized and got a new order out in minutes. She didn't make excuses or explain away the problem. She took responsibility and acted right away. I will definitely eat there again because of the way the waitress took care of the situation.

How do respond when you make a mistake?]]> http://www.gooruze.com/members/michael-daehn/blog/127119/ http://www.gooruze.com/members/michael-daehn/blog/127119/ Fri, 01 Aug 2008 08:58:00 -0700 Michael-Daehn We all make mistakes, and when you are dealing with customers they are an opportunity to make a good impression. If you show you are willing to take responsibility and solve problems your customers are more likely to trust you. I was at a restaurant last night and the kitchen made a mistake on my order. The waitress apologized and got ...
I was at a restaurant last night and the kitchen made a mistake on my order. The waitress apologized and got a new order out in minutes. She didn't make excuses or explain away the problem. She took responsibility and acted right away. I will definitely eat there again because of the way the waitress took care of the situation.

How do respond when you make a mistake?]]> http://www.gooruze.com/members/michael-daehn/blog/125643/ http://www.gooruze.com/members/michael-daehn/blog/125643/ Fri, 01 Aug 2008 08:58:00 -0700 Michael-Daehn We all make mistakes, and when you are dealing with customers they are an opportunity to make a good impression. If you show you are willing to take responsibility and solve problems your customers are more likely to trust you. I was at a restaurant last night and the kitchen made a mistake on my order. The waitress apologized and got ...
I was at a restaurant last night and the kitchen made a mistake on my order. The waitress apologized and got a new order out in minutes. She didn't make excuses or explain away the problem. She took responsibility and acted right away. I will definitely eat there again because of the way the waitress took care of the situation.

How do respond when you make a mistake?]]> http://www.gooruze.com/members/michael-daehn/blog/122280/ http://www.gooruze.com/members/michael-daehn/blog/122280/ Fri, 01 Aug 2008 08:58:00 -0700 Michael-Daehn We all make mistakes, and when you are dealing with customers they are an opportunity to make a good impression. If you show you are willing to take responsibility and solve problems your customers are more likely to trust you. I was at a restaurant last night and the kitchen made a mistake on my order. The waitress apologized and got ...
I was at a restaurant last night and the kitchen made a mistake on my order. The waitress apologized and got a new order out in minutes. She didn't make excuses or explain away the problem. She took responsibility and acted right away. I will definitely eat there again because of the way the waitress took care of the situation.

How do respond when you make a mistake?]]> http://www.gooruze.com/members/michael-daehn/blog/127784/ http://www.gooruze.com/members/michael-daehn/blog/127784/ Fri, 01 Aug 2008 08:58:00 -0700 Michael-Daehn When it comes to web design, try to stick with convention. That is, don't deviate too far from what is generally the standard practice on other websites. No matter how great your site is, cumulatively people spend more time on other people's websites. Therefore, people learn to use and navigate sites based on their experience elsewhere. For that reason it makes ...
Therefore, people learn to use and navigate sites based on their experience elsewhere. For that reason it makes sense to stick with what people are used to. If you do dare to try something new, make sure it is a definite improvement and easy to understand or your visitors will get frustrated.

Does your website follow standard practices?]]> http://www.gooruze.com/members/michael-daehn/blog/127785/ http://www.gooruze.com/members/michael-daehn/blog/127785/ Sat, 28 Jun 2008 18:26:00 -0700 Michael-Daehn When it comes to web design, try to stick with convention. That is, don't deviate too far from what is generally the standard practice on other websites. No matter how great your site is, cumulatively people spend more time on other people's websites. Therefore, people learn to use and navigate sites based on their experience elsewhere. For that reason it makes ...
Therefore, people learn to use and navigate sites based on their experience elsewhere. For that reason it makes sense to stick with what people are used to. If you do dare to try something new, make sure it is a definite improvement and easy to understand or your visitors will get frustrated.

Does your website follow standard practices?]]> http://www.gooruze.com/members/michael-daehn/blog/127120/ http://www.gooruze.com/members/michael-daehn/blog/127120/ Sat, 28 Jun 2008 18:26:00 -0700 Michael-Daehn When it comes to web design, try to stick with convention. That is, don't deviate too far from what is generally the standard practice on other websites. No matter how great your site is, cumulatively people spend more time on other people's websites. Therefore, people learn to use and navigate sites based on their experience elsewhere. For that reason it makes ...
Therefore, people learn to use and navigate sites based on their experience elsewhere. For that reason it makes sense to stick with what people are used to. If you do dare to try something new, make sure it is a definite improvement and easy to understand or your visitors will get frustrated.

Does your website follow standard practices?]]> http://www.gooruze.com/members/michael-daehn/blog/121378/ http://www.gooruze.com/members/michael-daehn/blog/121378/ Sat, 28 Jun 2008 18:26:00 -0700 Michael-Daehn When it comes to web design, try to stick with convention. That is, don't deviate too far from what is generally the standard practice on other websites. No matter how great your site is, cumulatively people spend more time on other people's websites. Therefore, people learn to use and navigate sites based on their experience elsewhere. For that reason it makes ...
Therefore, people learn to use and navigate sites based on their experience elsewhere. For that reason it makes sense to stick with what people are used to. If you do dare to try something new, make sure it is a definite improvement and easy to understand or your visitors will get frustrated.

Does your website follow standard practices?]]> http://www.gooruze.com/members/michael-daehn/blog/125644/ http://www.gooruze.com/members/michael-daehn/blog/125644/ Sat, 28 Jun 2008 18:26:00 -0700 Michael-Daehn When I work with clients on new site designs most people want something cool or innovative. Those are good qualities, but some areas are off limits. It's not a good idea to come up with new ways to navigate your site. People get used to navigating sites a certain way so making them learn a new way to get around ...
How easy is it to navigate your site?]]> http://www.gooruze.com/members/michael-daehn/blog/127121/ http://www.gooruze.com/members/michael-daehn/blog/127121/ Fri, 27 Jun 2008 19:03:00 -0700 Michael-Daehn When I work with clients on new site designs most people want something cool or innovative. Those are good qualities, but some areas are off limits. It's not a good idea to come up with new ways to navigate your site. People get used to navigating sites a certain way so making them learn a new way to get around ...
How easy is it to navigate your site?]]> http://www.gooruze.com/members/michael-daehn/blog/121362/ http://www.gooruze.com/members/michael-daehn/blog/121362/ Fri, 27 Jun 2008 19:03:00 -0700 Michael-Daehn When I work with clients on new site designs most people want something cool or innovative. Those are good qualities, but some areas are off limits. It's not a good idea to come up with new ways to navigate your site. People get used to navigating sites a certain way so making them learn a new way to get around ...
How easy is it to navigate your site?]]> http://www.gooruze.com/members/michael-daehn/blog/125645/ http://www.gooruze.com/members/michael-daehn/blog/125645/ Fri, 27 Jun 2008 19:03:00 -0700 Michael-Daehn When I work with clients on new site designs most people want something cool or innovative. Those are good qualities, but some areas are off limits. It's not a good idea to come up with new ways to navigate your site. People get used to navigating sites a certain way so making them learn a new way to get around ...
How easy is it to navigate your site?]]> http://www.gooruze.com/members/michael-daehn/blog/127786/ http://www.gooruze.com/members/michael-daehn/blog/127786/ Fri, 27 Jun 2008 19:03:00 -0700 Michael-Daehn When testing web designs on users the most important question is "what did you expect to happen?" Whether they click on a link, mouse over a picture, or select an icon the best result is for the site to behave the way they expected. When blue words don't link, icons change into a new shape, or pictures go blank it is ...
When blue words don't link, icons change into a new shape, or pictures go blank it is confusing to site visitors. When in doubt, ask users what they expected to happen.

Do you test your web designs? What kind of questions do you ask?]]> http://www.gooruze.com/members/michael-daehn/blog/127122/ http://www.gooruze.com/members/michael-daehn/blog/127122/ Thu, 26 Jun 2008 18:40:00 -0700 Michael-Daehn When testing web designs on users the most important question is "what did you expect to happen?" Whether they click on a link, mouse over a picture, or select an icon the best result is for the site to behave the way they expected. When blue words don't link, icons change into a new shape, or pictures go blank it is ...
When blue words don't link, icons change into a new shape, or pictures go blank it is confusing to site visitors. When in doubt, ask users what they expected to happen.

Do you test your web designs? What kind of questions do you ask?]]> http://www.gooruze.com/members/michael-daehn/blog/121333/ http://www.gooruze.com/members/michael-daehn/blog/121333/ Thu, 26 Jun 2008 18:40:00 -0700 Michael-Daehn When testing web designs on users the most important question is "what did you expect to happen?" Whether they click on a link, mouse over a picture, or select an icon the best result is for the site to behave the way they expected. When blue words don't link, icons change into a new shape, or pictures go blank it is ...
When blue words don't link, icons change into a new shape, or pictures go blank it is confusing to site visitors. When in doubt, ask users what they expected to happen.

Do you test your web designs? What kind of questions do you ask?]]> http://www.gooruze.com/members/michael-daehn/blog/127787/ http://www.gooruze.com/members/michael-daehn/blog/127787/ Thu, 26 Jun 2008 18:40:00 -0700 Michael-Daehn When testing web designs on users the most important question is "what did you expect to happen?" Whether they click on a link, mouse over a picture, or select an icon the best result is for the site to behave the way they expected. When blue words don't link, icons change into a new shape, or pictures go blank it is ...
When blue words don't link, icons change into a new shape, or pictures go blank it is confusing to site visitors. When in doubt, ask users what they expected to happen.

Do you test your web designs? What kind of questions do you ask?]]> http://www.gooruze.com/members/michael-daehn/blog/125646/ http://www.gooruze.com/members/michael-daehn/blog/125646/ Thu, 26 Jun 2008 18:40:00 -0700